Integration

Integration runs a single action in a third-party service: create a Salesforce case, append a Google Sheets row, send a Slack message. It runs the same action every time the flow reaches it, with the parameters you set. No model decides whether or how to call it.

When to use itCopy Anchor Link

• Log every completed registration to a spreadsheet.
• Open a support ticket when a user reports a problem.
• Notify a team channel when an order comes in.
• When an AI should decide whether to call a service, and with what, give the AI Agent node the same integration as a tool instead.
• For a service that is not listed below, use the API node.

Set up the nodeCopy Anchor Link

Pick a serviceCopy Anchor Link

Open the node and search the list by name, category or action. Services you have already connected show Connected.

Pick an action and connectCopy Anchor Link

Choose the action, for example Append Row. If the service is not connected yet, select Connect: OAuth services open the provider's sign-in; API-key services ask for the key, which is stored as a credential.

Fill in the parametersCopy Anchor Link

Select Configure Tool to set the action's parameters. Values you type are the values sent, and can include variables such as {{state.email}}. A parameter you leave empty is taken from the step's input or from state instead.

Run executes the action with these values and shows the raw JSON response. It is a real call: running Append Row adds a row to the sheet.

Name the resultCopy Anchor Link

Enter Save Result To Variable, for example sheetResult, so later nodes can read the result.

SettingsCopy Anchor Link

OutputsCopy Anchor Link

In automation projects the result saved to your variable has the same shape for every service:

{
  "ok": true,
  "provider": "google_sheets",
  "operation": "append_row",
  "status": 200,
  "data": { },
  "error": null,
  "meta": { "timestamp": "2026-09-24T10:15:00.000Z" }
}

data holds the service's response. On failure ok is false, data is null and error has message, category and code.

Available servicesCopy Anchor Link

ExampleCopy Anchor Link

A chatbot logs every completed lead to a sheet and alerts sales:

1. Form collects name, email and budget as lead.
2. Integration, Google Sheets Append Row, values {{state.lead.name}}, {{state.lead.email}}, {{state.lead.budget}}, result sheetResult.
3. Integration, Slack Send Message to #sales: "New lead: {{state.lead.name}}".
4. Reply: "Thanks, someone will be in touch."

Connect each node's Failure output to a Reply that still thanks the user, so a service outage does not leave them without an answer.

Tips and limitsCopy Anchor Link

• A disconnected service fails at run time. The panel shows Not Connected with a Connect button; reconnect after an OAuth token is revoked or a key rotated.
• Each service has its own rate limits. When calling one for many items in an automation, use Loop pacing.
• In automations, WhatsApp Business Cloud and Telegram messages sent through this node are added to the recipient's conversation in the Inbox, but only when the send succeeds.

RelatedCopy Anchor Link